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Client Review Management

Google Says GET Reviews! Why, You Ask?

With more than 90% of consumers researching online before ever contacting a business, positive public business reviews are very critical for every small business, every national business and online business. To encourage reviews for your business: Remind your customers to leave feedback on Google. Simply reminding customers that it’s quick and easy to leave feedback on Google on mobile or desktop can help your business stand out from sites with fewer reviews. Become an active presence on Google and respond to reviews. Your customers will notice that your business values their input and respond with more reviews. Make sure your business information is verified. Only verified businesses can respond to reviews.

Why Would Your Customers Leave Reviews?

Using a Google survey of 600 consumers that report being active online reviewers that were asked: When and why do you typically leave a review for a local business? The short answer: Consumers typically want to reward excellent service.

One Path To Business Success, Excellence

In the end, most consumers perceive themselves as an integral part of the society in which they and the business both exist. They are not out to “get the business” (despite what some business owners think) and are generally looking to find exceptional service or save their compatriots the pain of terrible service. Almost 60% specifically said their review was about their customer experience. It’s about customer service! The opportunity for all businesses is clear: Make it easy for your customers to give you feedback, ask early and ask often how you did, measure what you are doing so you can improve and strive to go beyond the average in terms of your products and services. We now operate our businesses in a world where there are no secrets about your business, it is a world in which customer service excellence will be rewarded and incompetence will be posted somewhere on social media. Going forward there is only one path to business success; excellence.

How To Get Reviews On Google, Yelp & Other Review Sites:

Small business owners know how absolutely critical it is to get high quality reviews for their online profiles such as Google, Yelp, Angie’s List and TripAdvisor. Having lots of reviews is often the difference between your phone ringing off the hook vs sitting around your office idly wondering how you are going to pay your bills this month! Google maps results show up on the first page of the search engines for many highly valuable keywords! The company that has the five star rating with 50 positive reviews is going to get the call almost every time! How do some companies get so many Google reviews… while your maps profile has one pathetic review that your wife wrote for you? The answer is that they are proactive with their approach and have a better process than you do. If you learn how to get Google reviews, then your business will likely sky-rocket! The key to getting Google reviews used to be: reaching out to your past customers that have an active Google Plus account. How Do You Get Google Review Links After The Google Plus Update If you are active in Local Marketing at all, you’ve probably seen the new Google Plus update and freaked out along with the rest of us. The redesign has completely dumped every “local” element, leaving marketers and business owners at wits end, trying to figure it out. We now know that Local pages are no longer a part of Google Plus, and the following features are no longer supported: Reviews (more on this in a minute) Stars Categories Directions Photo uploads Interior photos Maps Hours Opentable/app integration Google has slowly been decoupling Google Plus from all of its different properties. Local SEO experts agree this won’t have much (if any) impact on the general public. The only people who ever really visited Google Plus pages were business owners and SEOs. The general public will now interact with your local business information either in the knowledge box on the right side of brand searches or on the new Local Finder page (after clicking on a 3-pack result). Your new Google business listing page is simply your Google Maps listing. Net Marketing Dynamix can set up your direct link to Google Reviews and make it super easy for your clients to leave you reviews on all your websites! Try Ours Below: Leave us a Review, How are we doing for you? Opens in Google Reviews How Easy is that? We can also make this a short URL that looks like this and create a redirect. Google, in their infinite wisdom, seems to change their link to leave a review more frequently than a teenager changes moods. When Google changes the review URL, and be assured that they will, it will be easy to simple change the redirect. This means any marketing materials or email signatures won’t have to be changed. Google Reviews are easier, No Google Plus required! All the reviewer needs is any type of Google account. It could be Gmail, YouTube, Google Play, Google Drive, a generic Google account (that uses your own email address), etc Mobile Phones are different but easier…What if I told you that you can get people to write you a Google Local Maps review in under 1 minute! It is possible and the key is the Google Maps App for iPhone and Android! This technique is so awesome because you’ve automatically covered 100% of Android users and a very healthy number of iOS users who’ve downloaded Google Maps (Remember when iOS 6 replaced Google Maps and how unhappy people were? Most people downloaded the official Google Maps app without hesitation. As of late 2012 Google Maps has been downloaded 10 million times for iOS (this number has inevitably continued to climb). The Google Maps app is standard on Android Phones and can be found on most iPhones. Let’s open up the app and have a little look-see. Simply open the Google Maps App and search for your business name. Scroll to the bottom and after 25 seconds in and you’re already writing the review! Now simply make a star rating and then you’ll be given the full option to comment. – Estimated time 34 seconds. Just click Publish and you’re done! – Estimated time 1 second! What Google says: Google Maps App Help Never worry about how to get Google Reviews again; Net Marketing Dynamix Marketing Team Includes This In Your Internet Marketing Strategy! Call Now a Complete Marketing Audit 573-803-7505
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